Privacy Policy

At CREAM DESIGN, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CREAM DESIGN and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in CREAM DESIGN. This policy is not applicable to any information collected offline or via channels other than this website.

Legal Disclaimer

This page forms part of our overall legal framework. To fully understand all the terms and conditions governing your use of our site and services, we advise reviewing our Terms & Conditions, Privacy Policy, Return Policy, and Shipping Policy. Please note, the content on this page may not encompass all legal aspects and responsibilities. We urge users to familiarize themselves with all provided legal documents to ensure a comprehensive understanding.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, grounded in specific legal bases, as follows:

  • Provide, operate, and maintain our website: We ensure that our site functions properly and can serve our users effectively. [Legal Basis: Legitimate Interest & Contractual Obligations]
  • Improve, personalize, and expand our website: Based on user feedback and analytics, we adjust our site to better serve our visitors' needs. [Legal Basis: Legitimate Interest]
  • Understand and analyze how you use our website: By understanding user behavior, we can make informed decisions about changes and improvements. [Legal Basis: Legitimate Interest]
  • Develop new products, services, features, and functionality: Innovation is a part of our ethos, and the data helps inform our direction. [Legal Basis: Legitimate Interest]
  • Communicate with you: This includes direct communications or through one of our partners for customer service, updates, and other information relating to the website. We also reach out for marketing and promotional purposes when consent has been given. [Legal Basis: Consent & Contractual Obligations]
  • Send you emails: With your consent, we'll send you emails about promotions, news, and other relevant topics. [Legal Basis: Consent]
  • Find and prevent fraud: For the safety of our operations and our users, we actively work to detect and prevent fraudulent activities. [Legal Basis: Legal Obligation & Legitimate Interest]

Log Files

CREAM DESIGN follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, CREAM DESIGN uses "cookies". These cookies are used to store information, including visitors' preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of CREAM DESIGN.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on CREAM DESIGN, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that CREAM DESIGN has no access to or control over these cookies used by third-party advertisers.

Third-Party Privacy Policies

CREAM DESIGN's Privacy Policy does not apply to other advertisers or websites. We are not responsible for the content or privacy practices of other sites linked on our page. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about opting out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Data Storage and duration

CREAM DESIGN’s data is stored in Germany. We do not transfer it across borders.

Because we try to focus on gathering essential data, it is usually needed and stored indefinitely unless specifically stated otherwise. When CREAM DESIGN notices that personal data is outdated or unnecessary for our business practices and services, we may delete it.

Updating/Removing Data

At all times, users can delete their accounts or change and remove their personal data by navigating to their ‘My Account’ page or contacting us directly. Please remember that some data is required to use CREAM DESIGN’s services to the fullest. For instance, removing the phone number may result in irreversible removal from the CREAM Points program, including all unlocked items and CREAM Points gathered. Similarly, removing contact information disables us from notifying you of important information. You are liable for the results of updating or deleting data. You may also reach us for any questions, worries, or request via Email at

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

CREAM DESIGN does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best efforts to remove such information from our records promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, please contact us (Email: